Archive for December, 2012

The Reference Interview Part II: Special Topics

December 12, 2012

**crossposted at LibTech Soup**

Introduction

In my previous post on reference interviews, I discussed some of the basics of giving a reference interview, the process of doing so, and drilling down to find out specifically what the patron is looking for.

Here, I wanted to explore some interesting research that has been conducted on ways to improve best practices in this area.  After the first section on Ross, you will find among these sources a particular emphasis on understanding psychological perspectives on the reference interview.

(more…)

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