Archive for December, 2012

The Reference Interview Part II: Special Topics

December 12, 2012

**crossposted at LibTech Soup**


In my previous post on reference interviews, I discussed some of the basics of giving a reference interview, the process of doing so, and drilling down to find out specifically what the patron is looking for.

Here, I wanted to explore some interesting research that has been conducted on ways to improve best practices in this area.  After the first section on Ross, you will find among these sources a particular emphasis on understanding psychological perspectives on the reference interview.



Literature Reviews for Library Techs

Undertaking Literature Reviews to Consider Best Practices for Library Technicians and Assistants

Langara Library & Information Technology

Just another weblog

The Information Policy Blog

The (unofficial) blog of the BCLA Information Policy Committee


BC Library Technicians + Assistants Section